Effective Date: December 08, 2024
Welcome to Dateme. These Terms and Conditions govern your use of our website and services, as well as your purchase of products from us. By using this site or making a purchase, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. General Information
1.1. Company Overview
Dateme is a clothing brand based in Sri Lanka, offering innovative, high-quality apparel that combines QR codes with fashion to help people forge connections. By using our products and services, you agree to abide by these terms.
1.2. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Please review these terms regularly to stay informed of any updates.
2. Products and Pricing
2.1. Product Information
We strive to provide accurate and detailed product descriptions. However, we do not guarantee that the product images, colors, descriptions, or other content are completely accurate or error-free. Product availability is subject to change.
2.2. Pricing
Prices are listed in your local currency and are subject to change without notice. Taxes and shipping fees are calculated separately and will be shown at checkout.
2.3. Promotions and Discounts
Promotions and discounts are subject to change and may have specific terms. We reserve the right to limit quantities and adjust prices accordingly.
3. Ordering and Payment
3.1. How to Place an Order
You can place an order by selecting items and adding them to your cart. Follow the checkout process to provide your shipping details and payment information. Once your order is complete, you will receive an order confirmation email.
3.2. Payment Methods
We accept payment through major credit cards (Visa, MasterCard, American Express), Payhere, and other secure payment methods. You must provide valid payment information during checkout to complete your purchase.
3.3. Order Confirmation
Upon placing an order, you will receive an email confirming your purchase. This email is an acknowledgment that we’ve received your order. It does not constitute acceptance of your order, which occurs when your order is shipped.
3.4. Order Cancellation
Once your order has been processed and shipped, it cannot be canceled. If you wish to cancel an order before shipment, please contact us immediately.
4. Shipping and Delivery
4.1. Shipping Methods
We offer various shipping methods, and the available options will be displayed at checkout. Domestic and international shipping times and fees vary depending on your location.
4.2. Shipping Time
Delivery times are estimates and are not guaranteed. Domestic orders typically arrive within 5-7 business days, while international shipping may take 10-15 business days.
4.3. Shipping Restrictions
We currently ship to a wide range of international locations. If your country is not listed during checkout, please contact us for further information.
4.4. Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by customs, weather, or other factors beyond our control.
5. Returns and Refunds
5.1. Return Policy
We accept returns within 30 days of receiving your order, provided the items are unused, unworn, and in their original condition. To initiate a return, contact our customer support team for instructions.
5.2. Refunds
Refunds will be issued to the original payment method once the returned items have been received and inspected. Please allow a few business days for the refund to appear in your account.
5.3. Non-returnable Items
Certain items, such as custom or personalized products, may not be eligible for return.
6. Intellectual Property
6.1. Ownership of Content
All content on the Dateme website, including text, images, logos, and designs, is the property of Dateme and is protected by copyright laws. You may not use any of the content without our express written permission.
6.2. QR Code Usage
The QR codes integrated into our clothing are for the purpose of facilitating connections, and by using them, you agree not to misuse or alter the codes in any way.
7. User Conduct
7.1. Use of Website
You agree to use our website for lawful purposes only. You are prohibited from engaging in any conduct that could damage, disable, or interfere with the functioning of the website or the experience of other users.
7.2. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
8. Privacy
8.1. Personal Information
We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8.2. Security
We use industry-standard security measures to protect your information. However, no data transmission over the internet can be guaranteed to be 100% secure, and you provide information at your own risk.
9. Limitation of Liability
9.1. Disclaimer of Warranties
Our products and services are provided “as is” and without any warranties. We do not guarantee that our website or products will meet your expectations or be free from errors.
9.2. Limitation of Liability
To the fullest extent allowed by law, Dateme is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms shall be resolved in the courts of Sri Lanka.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@datemeclothes.com
Phone: +94 75 0533989